Puerto del Carmen Vacations from $845

Liked: proximity and ease of getting to the beach, the food/buffet, the friendliness of staff, the gym was basic but sufficient Could be improved: Ants in room - lots of them crawling everywhere, even over phone when on it Sliding door in bathroom didn't close properly so no privacy Wifi - didnt work for us so we used our own data Shampoo/shower gel dispensers didnt actually work - the pumps seemed broken and couldnt be removed from wall so couldnt use No milk provided for tea at the self service areas, would be easy enough to provide little cartons. Had to buy milk from Spar

Property is lovely, beds are comfy although pillows are not. TV did not have any English Channels, only Spanish and lots of German. The pool area is nice although there is no refreshment bar which would have been nice. Not much in the area, dining and shops is very limited.

It was great for the kids, they had a great time in the swimming pool with all the slides. The staff who set up the games and activities for the kids did a great job.

Lovely hotel with great amenities and excellent location. The room was excellent and had a selection of great pools and bars/restaurants. The Marina is a 1 minute walk away and has amazing shops/bars/restaurants. All the staff were friendly and were happy to help with anything. The breakfast buffet had an excellent selection of food and drinks and the quality was very good. The only one slight bad point was the bed mattress was very hard. We would definitely visit again if going back to the Island.

The Location is placed very near to all amenities although if you didn’t know the area, it would not instantly seem so and you have to walk around the perimeter of the complex to get to the main street as there is no gate cut-through. For expediency I have bullet pointed the positives and the negatives and score at the end. Negatives; • No Washing machine. • Very basic cooking facilities i.e. Microwave & Electric Hob. • No broom or dustpan and brush or pegs to hang washing. • No iron without payment. • No water in fridge or any complimentary coffee/tea on arrival in apartment. • No pool towels, additional door key for each occupier, Room Safe access, Air con/ TV remote without payment or deposit and must be in cash. • TV is basic and had cobwebs behind. Unable to plug i.e. a fire stick in as only one socket for the TV. • Poor or no night entertainment. • No communal feel around bar area. • Towels not all changed. Positives; • Has three pools & play areas for kids if you have them. • Has a little shop in complex for fresh bread, milk, drinks and the other basics. • Reception open 24/7 • Astro turf 5- a- side Football pitch and Tennis court. • Gym/Indoor Pool & Sauna although not really used by anyone while we were there. • New Aldi supermarket about 10 minute walks away. • Comfortable apartment for short stay only. Air con in bedroom only. • Comfortable beds. Compare to other surrounding apartments we have stayed in before in this area, it’s quite poor. 6/10