Puerto del Carmen Vacations from $665

The hotel condition was ok over all, the appartment they gave us had the worst location, even we asked by email to have an appartment near the pool, and without stairs, because we have a 3 years old baby. The réception employees are not friendly, and don’t answer the guests requests.

Staff were friendly and very helpful. We were all inclusive which we felt was poor, food was average at best, drinks werent great. Room was tired, fridge didnt work, telephone didnt work and air con wasnt working when we arrived but they fixed it quickly. Sun beds were good and no sunbed wars which is always a bonus. Location is great and the only reason i would go back but only if it was cheap enough and definitely not all inclusive. The work being completed at the hotel has a totally unreasonable noise level. How they think this doesnt affect peoples holiday i dont know.

Large spacious clean apartment good facilities and nice adults only pool area.

Clean and tidy with helpful staff. Very convenient location and even an Aldi supermarket just iver the road ! Even an on site shop if you can't face a five minute walk. Sufficient sun loungers but always a ten o'clock rush for the best spot.

Absolutely stunning hotel. Super clean, staff is so professional, food is delicious, close to beach, marina, restaurants. I would highly reccomend it!